Shipping policy

Effective Date: 2023-09-21

Last Updated: 2023-09-21 

  1. Shipping Methods and Delivery Time

At Seven-Skies, we are committed to providing you with the best possible shopping experience. We offer the following shipping methods: 

  • Standard Shipping: Orders are typically processed within 1 business day and delivered within the estimated delivery time, which may vary depending on your location and other factors. Please note that some of our products are sourced from different suppliers in various regions, and shipping times may differ. 
  1. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping cost for your order at checkout before finalizing your purchase. 

  1. Free Shipping

We offer free standard shipping on orders over £50.00 within UK. The free shipping option will be displayed at checkout when your order meets the minimum purchase requirement. 

  1. International Shipping

We are pleased to offer international shipping to customers worldwide. International shipping rates and delivery times may vary based on your location. Please note that customs fees, duties, and taxes may apply, and these charges are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees. 

  1. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. Please allow some time for the tracking information to update after your order has been shipped. 

  1. Shipping Status Updates

We understand that there may be possible delays due to postal logistical issues. Rest assured that we will continuously update you on the shipping status of your order to keep you informed. Your satisfaction is our top priority. 

  1. Shipping Restrictions

Unfortunately, we are unable to ship to P.O. boxes, APO/FPO addresses, or certain remote areas. If you have any concerns about shipping to your location, please contact our customer support team for assistance. 

  1. Lost or Stolen Packages

In the rare event that your package is lost or stolen during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order. 

  1. Order Changes and Cancellations

If you need to make changes to your shipping address or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be cancelled. 

  1. Contact Us

If you have any questions or concerns about our shipping policy or the status of your order, please don't hesitate to contact our customer support team at